Securus Technologies brings another Innovation to the Prison Environment Drone Detection Program

Prominent prison technology player in the United States, Securus Technologies declared its pilot program that is designed to detect drone devices. I know that since drones became popular, it was considered as one of the biggest threats to the prison safety and security. I have noticed that the drones are being utilized to transport anything illegally from drugs to cell phones, including weapons to the jails. When coming to the prison technology major, it spent nearly 1.5 years to assess the technology to ensure that it is blocking all the drones on their ways to correctional facilities. A spokesperson of Securus confirmed that the technology is something new and going through a quick evolution process that would help it to become stronger over the period by identifying the strengths and weaknesses.



He also added that the company worked with a number of technology partners to identify various stages, issues and more from engineering to implementation. Like any other technology, the new system would improve over trials and become much better. The company will work with the correction officials who are greatly committed to containing the contraband threats. The spokesperson also added that the trial results found to be highly promising that would go up over the time. I learned that the system comes with a digital antennae structure or DAS, like the WCS system of Securus. The experience of the firm in the industry and its insights helped the technology providing optimum results, confirmed the spokesperson. I can say that the technology not only saves the prison officials but other prisoners as well considering the weapons delivered by drones can harm the other inmates.



Securus Technologies has proved multiple times that it is committed to technology innovation mission and ensures a wholesome experience for its customers. Due to that reason, the firm received three Stevie® Awards 2018 for customer service. The Corporate Escalations team of the firm got Gold in the category of Customer Service Complaints in 2018. Zelperita Jackson, a Customer Service Manager at the firm, secured the Silver in the category of Customer Service Professional in 2018. Finally, the Video Visitation team grabbed Bronze in the category of Front-Line Customer Service.



I learned that the Stevie Awards is regarded as the highest degree of recognition in the Sales & Customer Service environment. Interestingly, it organizes world’s leading seven business award programs including the International Business Awards and American Business AwardsSM. The award program was conducted on Feb. 23, 2018, at Caesars Palace located in Las Vegas. The program saw a participation of over 600 business executives from around the world. While coming to the recognition, the Senior VP of the firm, Danny de Hoyos confirmed that it was the best year for the firm when it comes to the customer service metrics, and the recognition highlighted the firm’s dedication and focus.



Securus Technologies Expands Their Services with GovPayNet

Securus Technologies, a communications provider for law enforcement, government and corrections recently expanded its payment services by acquiring GovPayNet. GovPayNet’s services over 26% of the United States. The Chief Executive Officer of Securus notes that GovPayNet is a quality organization and Securus Technologies will greatly benefit from its acquisition.


GovPayNet processes debit and credit card transactions. Consumers can use their services to pay bails, court fines and associated costs, speeding and parking violations, traffic tickets, cash bail and property and real estate taxes. Over 2,300 agencies use GovPayNet to process payments for their organizations.


Now Securus can add GovPayNet to the group of services already available to their local, state and government clients. GovPayNet was built by Mark MacKenzie and team. It’s been noted that the resulting company offers excellent customer service, a high quality group of solutions and good customer satisfaction after 20 years in business. By adding GovPayNet, Securus can now process over 40 million payments yearly.


Securus plans to add JPay to their roster of services. This segment of business will allow Securus to process payments expanding Securus’ share of the payment processing market. Mark MacKenzie of GovPayNet looks forward to adding both Securus and JPay into their network of influence, so they can expand while continuing to provide quality services.


GovPayNet was founded in 1997 by an ex-sheriff who sought to process payments for law enforcement related costs: payments for probation oversight, electronic monitoring, restitution, towing and impound fees, records fees, publicly administered child support and department of revenue payments.


Securus Technologies is headquartered in Carrolton, Texas. Now that it has combined forces with GovPayNet, it can readily expand on the 1,200,000 inmates in its 3,500 public safety, law enforcement and corrections facilities across the U.S. Securus Technologies offers a full suite of technology to the professional staff, inmates and their loved ones dependent upon their services.


Securus Technologies Helps Families Stay in Touch During Holidays

Securus Technologies is one of the premier communications companies in the United States. It offers a number of correctional facility inmates to contact their family members during the year. What makes, Securus Technologies a leading telecommunications company is its ability to provide inmates with phone service to family. During the holiday season, inmates will be able to contact people such as their kids during Christmas. While inmates need to remain at a correctional facility during Christmas, they can still provide their kids with the joy of this very special day. They will be able to get an update on how their kids are doing in school, how their relatives are doing and also how much they are enjoying their gifts.


With the phone services offered by Securus Technologies, prison inmates will be able to easily make calls during the holiday season to check up on their kids. Since their kids will often miss their inmate parent, they will want to know how they are doing and adjusting to prison life. At the same time, the parent will also want to talk to kids about how they are living without their presence. This provides both the kids and their parent with an opportunity to talk to each other and receive some support during Christmas. With this holiday being about giving, Securus Technologies has provided with the gift of communication to inmates and their families.


The company known as Securus Technologies is a telecommunications company that specializes in providing phone services to inmates at various correctional facilities. This company provides inmates with the opportunity to regularly communicate with and stay in contact with a number of people. With this company both inmates and correctional facilities can take full advantage of a number of services that will allow them to use a highly efficient system of communications. Inmates will be able to make calls, receive calls, send and receive voicemail and also talk to individuals through a televised screen.


One of the most common services offered by Securus is the ability to receive and make calls. With this service, inmates will be able to open up a prepaid account which will allow them to get calls from family and friends on a regular basis. Another service offered by Securus is the opportunity to visit an inmate from home.  Using this service will provide both parties with a more personalized method of communication.